Effective Date: 01-01-2025

Welcome to Resquenix! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing www.resquenix.com or availing of our IT services, you agree to comply with these terms.

1. Services Provided

Resquenix offers the following services:

  • Antivirus Installation & Virus Cleanup
  • Windows Installation & Optimization
  • Computer Servicing & Maintenance
  • Software Support & CRM Development
  • Custom Software Development

We reserve the right to modify or discontinue services at any time.

2. User Responsibilities

By using our services, you agree that:

  • You will provide accurate personal and system details when required for troubleshooting or installations.
  • You are responsible for backing up your data before any service request.
  • You will not use our services for illegal or unethical activities.
  • You will comply with all software licensing agreements when using third-party software.

Failure to comply may result in service denial or termination.

3. Payments & Pricing

  • All services must be paid in full before completion unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We accept credit/debit cards, PayPal, and bank transfers.
  • No refunds will be issued for completed services unless proven faulty or incorrectly provided.

4. Refund & Cancellation Policy

  • You may cancel a service before the work begins for a full refund.
  • If service has already started, partial refunds may be considered based on work completed.
  • Software purchases cannot be refunded once activated.

For refund requests, contact us at contact@resquenix.com.

5. Liability Disclaimer

While we take all precautions to provide reliable services:

  • We are not liable for data loss, hardware malfunctions, or third-party software failures.
  • We do not guarantee that our services will always be uninterrupted or error-free.
  • We are not responsible for security vulnerabilities in third-party software installed on your device.

You agree to use our services at your own risk.

6. Third-Party Software & Links

  • Resquenix may recommend, install, or support third-party software (e.g., antivirus, operating systems).
  • We are not responsible for updates, performance issues, or security risks related to third-party software.
  • Our website may contain links to third-party sites, and we do not control or endorse their content or policies.

7. Data Privacy & Security

  • Your personal data will be stored securely and will not be shared with third parties except as required by law.
  • We use SSL encryption and firewall protection to keep your data safe.
  • For more details, visit our Privacy Policy.

8. Termination of Services

We reserve the right to suspend or terminate your access to our services if you:

  • Violate these Terms & Conditions
  • Engage in fraudulent or abusive behavior
  • Fail to comply with payment obligations

9. Changes to Terms & Conditions

Resquenix may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Effective Date.”

By continuing to use our services, you accept any modifications to these terms.

10. Contact Us

If you have any questions or concerns, feel free to reach out:

📧 Email: contact@resquenix.com
📞 Phone: +44 800 048 5013
🌐 Website: www.resquenix.com